Hectic! This is how most Event Industry Professionals describe their day. You have to effectively communicate with customers, send and sign contracts, keep up with invoices and all that while doing site visits or may be even cooking dinner. Have you ever felt overwhelmed by all this? Don’t fret. These simple steps will help you manage your business more effectively by delegating your daily tasks to free up your time.
In our previous posts we have discussed how you can organize the structure of your business, and how to make that structure work. Yesterday we discussed the tools that help you get things moving smoothly.
What if after you have done all that; you still don’t have enough hours in a day to get all the work done? You need to delegate! Whether you have a team of people helping you, or you run your business on your own, you could benefit by automating simple business processes
See what Inspherio can do for your business!
You no longer have to fax or mail your contract, you don’t have to sit across a table with your client to go over it either (unless, of course you or your client prefer to do that).
Your e-mails, Tweets, Blogs and promotion texts can be scheduled to come out on certain dates strategically picked to suit your business needs. If you prefer to do it yourself, anyway, use our Task Calendar feature.
When it comes to managing humans, it’s a little more complicated, but here are few things to keep in mind:
Think of all your team members, asses their skills and interests, Determine who would be better at a particular task, or maybe who is more passionate to learn a new task and distribute the responsibilities according to that.
Only delegate tasks that need to be and can be delegated. For example, if you are out of the office a lot; someone needs to answer the office phone (you can also invest in Call Forwarding), sign for courier packages, etc. That’s a perfect example of some tasks that you can get off your hand right now.
Contract negotiations and custom price quotes take a lot of skill, so unless you have a business partner that you trust these decisions to, do not delegate these tasks!
For any task you pass on to someone, there must be proper training! Make sure that the person has a perfectly clear understanding of what needs to be done and how to do it, as well as what you expect to see at the end. Follow up frequently, offer feedback.
They say there is nothing personal in business. So, don’t make it personal. Do not assign tasks based on family, that’s a big no no! Do not hold grudge if a team member made a mistake, give your feedback and move on.
How do YOU delegate your daily tasks? What is the most challenging part? Tell us! (Unless, you are too busy doing everything by yourself.)
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