Green Trends in the Event Industry | Part 1

Everyone talks about being “Green” and "environmentally friendly" nowadays.  You may be wondering how your business could also be more sustainable by adopting some Green Business Strategies like these:

First, reduce your carbon footprint.

How? Try to use less paper in your office, add a note to your e-mail signature that invites the reader to consider twice before printing your e-mail.  Be sure to follow what you preach, do not print web documents unless absolutely needed. Even most legal matters, like contracts, for instance, no longer require faxing or mailing the paper version; with Inspherio you can send an electronic version of your contract and your client can e-sign it online from anywhere. The best part is that Inspherio keeps all the records for you. So you don’t have to keep bulky shelves made out of wood or other labor-consuming material.

Use modern means of communication to reduce commute. Skype is a great option if you need to speak to your client and, maybe even show samples of your work. A quick meeting that lasts 20-30 minutes is usually not worth sitting in traffic for 30-40 minutes. Think of the gas and parking expenses you would save if you could eliminate most of your in-person meetings. If you are a Wedding Planner, you can make a video of the room setup to keep your bride’s mind at ease, and e-mail it to her to confirm the details. See? She did not have to drive across town! What a great service you have provided!

Stay tuned for more Trends every Wednesday.

For more ways to be "green" in your business visit our website and blog, follow us on Twitter, like us on Facebook!

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8 Features You Could Use Now to Run Your Business

Wouldn't you like to have all your business information in one place?

The answer is obviously: Yes! The perfect solution is Inspherio!

So, what is Inspherio ?

Inspherio is an all-in-one Cloud based Business Management solution for the Event Industry professionals.

 With Inspherio you can:

• Manage your leads and all your communications with clients
• Instantly send pricing and packages with just a few clicks
• Collect information from your clients in real time with our exclusive KYE form.  You can customize the KYE questions as you want and also apply end dates for each of them.
• Generate contracts automatically with information from KYE form
• Put together payment plans for your clients and set dates automatically
• Send the contract directly and your client can view and e-sign the contract. You also have the option to print and fax the contract if needed.
• Manage all your finances from one place
• Stay on top of networking by using the exclusive Market Place to promote your business to other vendors

Here is the best part, with Inspherio you can custom create a website and it is included with your subscription!
You can program your current 'contact' form on your website to import incoming leads directly into the leads in your Inspherio account.
At the end of the year, or at any other time, see where your business is and how it is doing by taking advantage of our extensive reporting section.  Now being ready for tax season is a breeze!

For a quick tour of these features, check out our video above.

We have only included a few of the features Inspherio is capable of, it is a very extensive program, so click on the ‘Try’ button now to get started & learn more!   There is no credit card required to try it out!

Check out our Popular posts: 

How to Organize your Business

8 Things you are not doing if you cannot get your Work done

7 Better Business Tools

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How to Turn Any Feedback Into a Positive One!

Customer Service is one the most important tasks in your business regardless of whether you are a B2C (your direct customer is a final consumer: Wedding Planner, Photographer) or B2B (your direct customer is a business: Party rentals, Florist) type of business.

Click Here to read our recent blog about handling customer complaints to learn some very important information about Customer Service.

Photos is a courtesy of Pixels On Paper. http://www.pixelsonpaper.biz

Today, we would like to talk about the times when the customer feedback goes public and the word spreads around. What to do and how to do it.

• As we mentioned earlier:  act fast. The faster you address the complaint the better.
• Contact the customer directly (if possible) asking for all the details of their complaint
• Start working on rectifying the issue, try to make it as fast as possible.
•  It is extremely important that the customer is satisfied with the recovery process.
• Go the extra mile, WOW your customer by anticipating the next step of the process or go beyond the usual line of service. For example, if you are a photographer and the bride is not satisfied with the picture quality. The usual step would be to make steps to improve the quality, if any way possible, and the extra step would be to mail picture copies to the relatives and friends of her choice at no cost.
• Depending on how the word got out, try to make an announcement via the same channel... i.e.: Facebook, Twitter, Yelp.  If possible, ask your customer to pass the word along that the issue has been rectified and to recommend your service in the future.

  Visit Inspherio for more ways to improve Your Business!

   

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Happy Independence day!

The Inspherio Team would like to wish you a fun and a safe holiday!

Enjoy the warm weather outside, but stay hydrated!

We will not be offering live support on July 4th. We will return (well rested) at 9am on July 5th.

Thank you for visiting our website!

Inspherio

One of a kind cloud based software solution for Event Industry Professionals.

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