Showing posts with label Employees. Show all posts
Showing posts with label Employees. Show all posts

Friday, August 14, 2015

Slaying Dragons Together: Our (True) Story of Teamwork


The “self-made man” -- you see him everywhere. Whether it be literature, television, film, or music, the myth of the mighty individual defying all odds (without any help whatsoever) is everywhere.

This archetype makes for compelling drama, and is perhaps the most utilized theme in the history of American media. It’s fun to root for the little guy, the rugged and determined hero who straps up his boots and climbs a mountain by himself, slaying the dragons of circumstance along the way, only to bask in glory atop the summit.

It feels good to see this hero succeed. It makes us feel like we too can conquer our demons, if only we are as brave as our mountain-climbing, dragon-slaying hero. But, in reality, this is a very destructive idea.

Retract that gasp, and allow me to explain: there’s nothing wrong with pride in individual achievement; one must always believe in oneself and live courageously if one is to succeed in this life. However -- the idea that success is achieved solely through self-determination? Nonsense. There’s no doubt that self-confidence is absolutely, positively, one-hundred-and-fifty percent vital to one’s success, but let’s not confuse a vital ingredient for the entire recipe.

Success is a multi-faceted, elusive beast-- much too complicated to be charged at with one mindset! Returning to our hero analogy, no two “mountains of circumstance” are alike. Some are taller than others; some narrower. Some house dragons; others malicious giants. Some heroes are provided better equipment; others might have very little.

And, of course, you know all of this. You've heard this story before; the variety of circumstance means we can see this story play out in so many different ways. But one thing remains common in these kinds of stories -- the hero always succeeds on his merits alone. Sure, there might be companions along the way, but they are mere scenery, there only to behold and comment upon his might.

The hero rarely asks for help -- he either orders his inferiors to do the dirty work (usually an “honor” for them, so he’s really doing them the favor) or he is so benevolent and mighty that people do so without being asked.

But think to yourself: how many times have you accomplished something without soliciting the help of another person?

It is true that some journeys are lonelier than others. But if you are being honest with yourself, you’d see all of the help -- large or small, noticeable or hidden -- you have received from others. Think about the little things you’ve done to help others succeed. Think about the big things you’ve done to help others succeed.

And so, when one starts to dissect our hero’s story, we see that its relation to reality is shaky at best (and not just because of the dragons, which I assure you exist). When you consider the important roles others have played in your life, it seems the absolute height of conceit to declare your success entirely self-made.

Despite the abundance of egocentric-to-the-maximum stories, we are still capable of seeing that there are many heroes in every story -- some noticed, some unnoticed, helping each other scale the dangerous terrain together.

And you know what? There’s nothing wrong with that. Teamwork does not in any way diminish your personal achievements; admitting you have had help along the way doesn’t make your success less impressive and you don’t have to be any less proud of your successes because you've had friends to help you realize your visions. And you know that you’ve helped others achieve their dreams, too.

Isn’t that a great feeling? You get double the joy.

So, what does all this have to do with business? Everything. Nowhere is the “mighty individual” story line more prevalent than in the business world. Sometimes we believe and invest ourselves in the myth, buying into the idea that all “unsuccessful” (a loaded term, to be sure) or "unhappy" people are the way they are because they are petulant little minor characters, too lazy or weak or uninspired to climb the mountain. Not exactly an inspiring sentiment, right?

What's particularly damaging about this myth is the effect it has on so many trying to achieve their dreams. Too many individuals close themselves off to accepting a helping hand, simply out of pride. And of course they become frustrated in their isolation, and wonder why they have failed to live up to our hero's impossible feats.

Well, there's good news: you don't have to do it all alone.

Despite what you might have read, seen, or heard, all of those successful people you aspire to had help along the way. It doesn't make them any less inspiring.

To paraphrase the great Kurt Vonnegut: there are no minor characters in real life.

Remember that each and every one of us is going through our own story. Remember that our individual stories intersect with the stories of all of the people we meet. Surely, it can be easy to forget that the clerk at the grocery store or the coworker you never talk to are protagonists of their own rich and compelling stories. But try to be aware. We would all benefit to remember that, though a person seems small in your story, she is quite important in her story and in the stories of others. Some people might be in the crisis of their novel; others may be experiencing a much-deserved resolution. Whatever the scene, we are all of us vital to each others' narratives.

A group of self-centered protagonists living entirely in their own personal stories accomplishes little, but a team of cooperative, caring characters (each and every one of them protagonists) contributing to one another’s stories -- this team will get results. A team-positive mindset will get you up that mountain much faster, and your story (and stories) won’t be any less interesting for it.

***

Before you and your team start your journey, ensure you're well-equipped for that hike up the dragon-ridden mountain: check out Inspherio, the all-in-one event planning and business management program. Try our free 30-day trial and see for yourself why there is no greater slayer of stress than Inspherio!
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Friday, August 7, 2015

The Benefits of Diversity In the Workplace

More and more companies are finding out just how valuable a diverse workplace can be, not just for
camaraderie but for productivity and innovation.

Diversity is more than a workplace or government policy; it is foremost a reality of the world -- and not just for humans, but for everything and anything you can think of. Living, breathing, or otherwise, the world and the universe it resides in are infinitely interesting and diverse. Think, for instance, of how many species of frog there are in the world -- and that’s just one little creature on one little planet!

Diversity is default. With all the wonderful variation in and around us, we can never cease to be interested. But why is diversity so important in the workplace?

Diversity is important in the workplace precisely because allowing ourselves to listen to and to learn from those who have different experiences results in the expansion of perspective -- a stretching of the mind’s ability to entertain new notions. One simply ceases to learn when one closes oneself off to a diversity of ideas. And when people cease to learn, companies cease to grow.

A company comprised of people with more or less the same background, from the same region, with the same values -- well, this company is likely going to continue to remain in that same mindset. Add people from different places with different ideas and different-but-nonetheless-valid realities, and suddenly you have everyone learning from one another, thus creating an atmosphere conducive to creativity.

A lack of diversity places a limit on the possibility for growth and innovation precisely because people of like mindsets rarely challenge each other to think outside the box. The more perspectives one brings in, the more possible results one gets out. Quite simply, we have a lot to learn from one another’s lived realities. 

It’s important to note that people of different ages, races, ethnicities, nationalities, sexualities, gender identities, and school majors are all individuals -- one person’s life does not mirror another’s simply because they share a label. But this just goes to show how diverse the world is! In the end, it’s always best to have a conversation with someone to see what they can offer your business. 

Try to bring in, to the best of your ability, people with different perspectives -- problems get solved much more quickly when you have different perspectives being brought to the table.There is infinite potential for creativity when you’re willing to listen to what others have to say. 

Once you have a variety of minds at your disposal, sign up for Inspherio to make sure you also have a variety of event planning and business management tools at your disposal. Try our free 30-day trial today!
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Friday, June 19, 2015

Empathy & Solidarity: The Keys To Quality Leadership

Leadership: It’s one of those words you hear so often it almost fails to retain any meaning. Most messages on leadership are unoriginal, platitudinous, and generic. 

And so, when you’re called into a conference room for an “inspirational” speech about leadership, you know exactly the buzzword-ridden script you’re going to hear, and you end up unmoved by the whole affair.

Perhaps it is time to take a fresh look at this old word, with its tired speeches and cliche homilies, and think about how we can rejuvenate it and bring it back to life, to relevance, to meaning. 

So how exactly does one become a good leader? 

It starts with empathy and solidarity -- two words not always associated with leadership. 


The best leaders look out for those around them, take care of those who have given them the honor of being followed in the first place. You’re in a position of trust, and that is a great responsibility to bear. It is difficult indeed to feel alone, rudderless, and lost at sea at your desk. We've all been there. If there’s no impression of camaraderie, an employee is not going to be inspired to do her best work. Making a connection with employees helps to keep them from feeling detached and alienated.

The most important thing a good leader can do is express to her employees their value -- and, even better, to truly believe in their value. After all, the employees were hired for a reason. If you view your employees as merely bodies that do work and not as unique, skilled people, they'll know it and will perform accordingly.

The best leaders look to grow the potential in their employees. They don't give blanket tasks to people: they find, recognize, and develop employees’ specific skill sets. In the long run, it’s better for management, employees, and for the overall business. If you can make your employees feel that they are more than cogs in the machine, that they are valued for their individuality and uniqueness, they’ll be more likely to come to work feeling like they have a purpose beyond the next paycheck. 

A good rule of thumb is to treat your employees as well as you would your customers. The result will be a thriving and happy business. Don’t promise stellar customer service if you’re not willing to extend the same courtesies to your own employees. It’s hypocritical and counterproductive. Foster an environment of positivity instead and you'll reap the benefits. Happy employees make happy customers, and happy customers means more sales, and more sales means more money -- a win-win-win!

To be sure, being a leader sometimes means letting people go. Sometimes you’ve got to make tough decisions that might not be popular and that might hurt feelings. But do what you can to empathize anyway, even when letting go of an employee. Be honest, but tactful. Give advice, but without condescension. As always, a little kindness goes a long way. There's no use in producing bitterness and resentment. 

Long story short: take the time to empathize with your employees. Treat them right and they'll reward you with increased productivity.  It's not always easy to be empathetic, but it's worth the effort. It’s hard work being a good leader, but you’re up to the task.

You can get a head start on being a good leader by getting organized with Inspherio. Manage employee payroll, appointments, tasks, and more all in one easy-to-access program. Try our free 30-day trial and see how easy it is to manage your workforce with Inspherio!
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Friday, November 15, 2013

Keep Event Personnel on the Same Page

We've all seen it before:
  • He said, she said
  • Someone didn't get the memo
  • "Did you forget to write that down?"
  • Last minute changes
  • "I know that I called and told you about that!"
This is inevitable in any business, much less a business in the event industry where there are so many people and moving parts.

With Inspherio, however, we provide you with ample tools to make sure that everyone inside and outside your business is on the same page.

Working with clients

KNOW YOUR EVENT FORM
With Inspherio's unique Know Your Event - or KYE - questionnaire, you greatly diminish the probability that you will have the wrong information from the client. Each person that you work with will be assigned their own unique client portal. Within this portal, they can view their pricing packages, view and sign contracts, and view and pay invoices.

But it is the KYE form that will save you the most aggravation.

Within each person's individual portal, you can assign any number of questions, such as: event location, wedding colors, party theme, expected attendance, food allergies, music preferences, etc. (While you can set a standard questionnaire that you use for everyone, you can also edit it for each individual to cater to their specific needs.) The client logs in to their portal and answer these questions (especially if you mark them as mandatory). Once saved, the answers will show up within your own Inspherio account, organized and ready to go.

Not only does this save you time and endless scrolling through emails and sticky notes, but it also limits that event day second guessing by the client. Since they are the ones who provide the information, any errors can be traced directly to them.

MILESTONES
Did I send the lead my pricing packages? What about the KYE form? Did the client sign the contract or pay their invoice? We know that surfing through emails and notes can be a pain. And you definitely don't want to have a disagreement with a client on whether they already paid an invoice or not. Inspherio helps keep everything clean and organized. You can and your client can both see exactly what the status is of the event and whether the ball is in the your court or the theirs.

Working with your employees

EVENT ASSIGNMENTS
If you need to assign employees to specific events, you can do that easily in Inspherio. Within an individual event portal, simply select the "Assign Professionals" tab and select who you assign, their hours, and their pay rate or commission. Select to notify each employee of their assignment so that they will receive an email with the exact details. Did you forget who was assigned to which event? Simply go to your master calendar and check it out.

INVENTORY
If you have any inventory to deal with, I'm sure at one point or another someone has forgotten to put something on the load list or truck. With Inspherio, any items agreed to in a contract (such as a rental or sale product) will automatically show up in your inventory list. All you need to do now is add event products (such as tent stakes, serving utensils, or backdrops) that you need to carry out the event. Any employee that you grant privileges to view this page can easily see if everything is  ready to go for the event.

TASKS AND NOTES
You can also assign employees to various tasks, set deadlines, and view the status of each one.

Additionally, if either you or another account user need to add a note to an event, simply go to the notes page and everyone else (who you permit access) can view these notes as well.

As you can see, staying organized and on the same page is easier than ever, and we've barely scratched the surface of the program. If you're new to the Inspherio family, start your free trial today and see how Inspherio can help you run your business that much easier.
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Monday, September 9, 2013

Follow up to Last Week's Guest Post

Inspherio would like to thank Sharon Hill for her guest post last week. She has a lot of experience as a wedding and event planner, so her expertise is always appreciated.

Sharon provided several good tips on ways to reduce any stress or worries you may have as a wedding planner. We will now take a closer look at each of her points and discuss how Inspherio can resolve each matter.

1. Quit trying to keep all the details in your head 
"By getting things out of your head and onto paper or into your computer, you won’t have to keep worrying that you’ll forget something."
Inspherio is a one stop shop for organizing your event details. Whether it custom pricing, client/vendor information, or invoice/payment status, your Inspherio account keeps everything organized for you.

2. Enter all of your appointments and deadlines into a calendar 
"Keeping an up-to-date, fully detailed calendar will reduce your stress and the possibility that something will fall through the cracks.
Your Inspherio calendar allows you to add events, appointments, and tasks. Additionally, you can invite clients, vendors, and/or employees to appointments or assign employees to events and tasks. Add reminders to these calendar items so that you and others will not forget anything.

Furthermore, Inspherio acts as your own personal assistant. It will remind you whether or not you have sent out invoices, if you have payments due from your clients.

Also, by adding deadlines for your client to send you information for their wedding, you greatly minimize the risk of letting any information fall through the cracks. More on this in the next point. 

3. Take copious notes 
"Whenever you get a call or have a meeting, immediately record all of the relevant information."
 Inspherio's KYE (Know Your Event) Form is a thing of beauty for wedding planners.
  • First, set exactly which questions you have for the bride and send them to her with a couple clicks of the mouse. It is now the bride's responsibility to provide you the correct information, which means you not only save a lot of time, but she also cannot come back later and say you had the incorrect information. Once she fills out the questionnaire, the answers save to your Inspherio account automatically in real-time.
  • Should you want to fill out the information yourself, or edit any of her answers, you can do that, too. The same fields are readily available to you.
  • You can set deadlines on when certain questions are locked and the answers cannot be changed. By setting these deadlines, you are guaranteeing that you receive the information in a timely manner and that the bride cannot change the information without your knowledge.
  • You can choose which information will automatically populate into your contract and itinerary. By doing so, you avoid having to double-enter any information (potentially incorrectly).
Your Inspherio account also lets you add notes, tasks, and uploaded documents to each individual event as you see fit.

 4. File all of your information in one place 
 "[E]verything that has to do with a bride and her wedding should be organized and kept together in one place. This way whenever you get a call or need to do some research, all of the information is at your fingertips."
Not only does Inspherio let you keep all your information in one place, but it also lets you access it anywhere you want. Working from home instead of the office? Simply log in and have all your information at your fingertips rather than having to move data back and forth via a zip drive. Out on the road? Access all your client data via your iPhone or Android app.

Also, this applies to all of your clients and vendors. If you are planning multiple weddings at a time, you can have access to all of each bride's information at hand and neatly organized at all times. 

5. Share with your assistants 
"Always make sure your staff knows where they can get information when they are assisting you with a wedding."
Your Inspherio account allows you to manage your employees as well. Not only can you assign them to events and input their hours/pay, but you can also grant various privileges to each individual employee as you see fit. Should you want a certain employee to be able to send pricing and sign contracts, no problem. If you just want them to be able to view the bride's information, you can do that, too.

As you can see, Inspherio is a dream organization tool for wedding planners. You never have to worry about losing detailed information or letting anything fall through the cracks. Your account is there to make your job less stressful and more efficient.

If you are new to Inspherio , start your free 30-day trial now (no credit cards required) and experience what Inspherio can do for you!
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Wednesday, September 4, 2013

Wedding Planners – Stop the Wedding Worries that Keep You Awake at Night

This is a guest post by Sharon Hill at www.BecomeaTopWeddingPlannerBlog.com

As a wedding planner, you’re great at taking away a bride’s wedding stress. But it might mean that you’re now the one with nightmares about possible wedding day catastrophes. You stay awake worried that you’ll forget an important detail, that you won’t get everything done in time, and that you won’t do everything it takes to give your bride her vision of her wedding.

Here are 5 tips that will help reduce your worries so you can start doing your best:

1. Quit trying to keep all the details in your head

First, take the time to note everything you need to do for your next weddings. By getting things out of your head and onto paper or into your computer, you won’t have to keep worrying that you’ll forget something. All the information will be available and easily accessible and you can concentrate on doing your work.

2. Enter all of your appointments and deadlines into a calendar


Once you know what you need to do, schedule the time to get it done and don’t forget to note all of your appointments and meetings in your calendar. Also, schedule reminders to call vendors to verify they are on track with the commitments they promised for your weddings. Keeping an up-to-date, fully detailed calendar will reduce your stress and the possibility that something will fall through the cracks.

3. Take copious notes

Whenever you get a call or have a meeting, immediately record all of the relevant information. If a vendor has made a commitment to you and your bride, send them an email, state your understanding, and confirm their commitment.

4. File all of your information in one place

Whether it’s information about a bride and groom and their wedding vision, vendor information, wedding timelines, meeting notes, emails, contracts, or invoices, everything that has to do with a bride and her wedding should be organized and kept together in one place. This way whenever you get a call or need to do some research, all of the information is at your fingertips.

5. Share with your assistants

Always make sure your staff knows where they can get information when they are assisting you with a wedding. In case the unforeseen happens and you are not available when a bride or vendor needs a question answered, your assistants can step in and cover for you. 


About the Author:

 Sharon Hill is The Wedding Planner Mentor. Sharon has been a wedding and event planner for over 20 years. In 2008 she began mentoring and coaching new wedding planners. She also maintains a blog with tips for marketing and running successful wedding planning businesses and regularly posts answers to questions from new planners. She is the author of the e-book, “Become a Top Wedding Planner – Start a Successful Wedding Planning Business.”
Sharon Hill Social Media: Twitter, Facebook

UPDATE: Check out how Inspherio can help resolve each of these issues in our follow up post.
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